Last updated: August 2026
These Terms of Service ("Terms") govern your use of novoraintelligence.com and any services provided by Novora Intelligence LLC, operating as Novora Intelligence ("we," "us," or "our"). By accessing our website or engaging our services, you agree to these Terms.
Novora Intelligence provides digital marketing and client-acquisition services to mortgage professionals. Our services may include, but are not limited to:
Specific service deliverables, timelines, fees, and expectations are outlined in the individual service agreement provided to each client prior to engagement. Nothing on this website constitutes an offer of specific pricing, packages, or guarantees.
Novora Intelligence is a marketing and client-acquisition company. We are not a mortgage lender, mortgage broker, bank, or financial institution. We do not offer, originate, arrange, or advise on mortgages, loans, or any other lending or financial products, and nothing we provide constitutes financial, legal, or mortgage advice. Our clients are independent mortgage professionals responsible for their own licensing, products, and regulated activities.
Where a specific performance guarantee is offered — such as a stated number of qualified appointments within a defined period — it is described in, and governed solely by, the terms of your individual service agreement. That agreement defines what qualifies as an appointment, the client requirements needed for it to apply, and the remedy if the target is not met (for example, that fees are not owed).
Except for a guarantee expressly stated in your service agreement, marketing and client-acquisition results vary based on your market, offers, pricing, responsiveness, sales process, budget, and other factors outside our control, and are not guaranteed. Any examples discussed are illustrative and are not promises of individual results. Novora Intelligence does not originate loans or guarantee any lending or financial outcome.
To deliver services effectively, clients agree to:
Any SMS or messaging we send on our own behalf is handled in accordance with our Privacy Policy. Recipients may reply STOP to opt out or HELP for assistance at any time. Where we operate messaging systems on your behalf, you are responsible for ensuring the underlying contacts have provided the consent required by applicable law and carrier requirements.
Fees, billing cycles, and payment methods are set out in your individual service agreement. Unless otherwise agreed in writing, invoices are due upon the terms stated in that agreement. Late payments may result in a pause of active services. All fees are in USD unless otherwise stated.
Both parties agree to keep confidential any non-public information shared during the engagement, including business financials, system configurations, and proprietary processes. This obligation survives termination of the service agreement.
All systems, workflows, automations, templates, and proprietary processes built or deployed by Novora Intelligence remain the intellectual property of Novora Intelligence. Clients receive a license to use these systems during the active service period. Upon termination, access to Novora-owned tools and systems will be discontinued.
Any data generated from your business (contact records, campaign data, reports) remains your property.
Our services rely on third-party platforms (including advertising networks, CRM, scheduling, and messaging providers). Your use of those platforms is subject to their own terms and policies, and we are not responsible for changes, outages, or decisions made by those platforms.
To the maximum extent permitted by law, Novora Intelligence shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of our services or website. Our total liability for any claim shall not exceed the total fees paid by the client in the 30 days preceding the claim.
Either party may terminate the service agreement in accordance with the notice terms set out in that agreement. We reserve the right to terminate immediately if a client violates these Terms, engages in fraudulent or unlawful activity, or creates a hostile working environment for our team. Upon termination, any outstanding invoices become immediately due.
These Terms are governed by the laws of the State of Florida. Any disputes arising from these Terms or our services shall be resolved in the courts of the State of Florida, or through binding arbitration by mutual agreement.
We may update these Terms from time to time. Continued use of our website or services after changes are posted constitutes acceptance of the updated Terms. We will notify active clients of material changes.
Questions about these Terms? Reach us at:
Novora Intelligence LLC
aidan@nuvoraintelligencevercel.app
7901 4th St N, Ste 300, St. Petersburg, FL 33702
+1 636-259-5666