Legal

Privacy Policy

Last updated: August 2026

Novora Intelligence LLC, operating as Novora Intelligence ("we," "us," or "our"), operates novoraintelligence.com. We provide digital marketing and client-acquisition services to mortgage professionals. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, or communicate with us.

Information We Collect

We collect information you voluntarily provide, including:

Name, email address, and phone number submitted through our booking, contact, or chat tools
Business information you share with us during consultations or strategy calls
Messages or inquiries you send to us via email, chat, or text

We also collect standard technical data automatically when you visit our site, including IP address, browser type, pages visited, and referring URL, through standard web analytics and advertising tools.

How We Use Your Information

To respond to inquiries and schedule strategy calls
To provide and manage the services you request
To send service-related communications
To send marketing communications where you have consented, which you can opt out of at any time
To improve our website, advertising, and services

We do not sell, rent, or trade your personal information to third parties.

SMS / Text Messaging

If you provide your phone number through our booking tool, contact forms, or chat widget and consent to be contacted, we may send you text (SMS) messages related to your inquiry, appointment, and — where you have opted in — relevant marketing.

Consent: By providing your mobile number and opting in, you agree to receive SMS messages from Novora Intelligence. Consent is not a condition of purchasing any product or service.
Message frequency: Message frequency varies based on your interaction with us.
Rates: Message and data rates may apply, depending on your mobile carrier and plan.
Opt-out: You can opt out at any time by replying STOP to any message. Reply HELP for assistance.
Carrier liability: Carriers are not liable for delayed or undelivered messages.

No sharing of mobile opt-in data. Mobile information and SMS consent are never sold or shared with third parties or affiliates for their own marketing or promotional purposes. Any sharing of information described in this policy excludes text messaging originator opt-in data and consent; this information is not shared with any third parties.

Third-Party Services

We use the following third-party tools that may process your data:

Calendly — for scheduling strategy calls. Subject to Calendly's Privacy Policy.
GoHighLevel / LeadConnector — for our CRM, chat widget, follow-up, and messaging. Subject to HighLevel's Privacy Policy.
Meta (Facebook / Instagram) — for advertising. We may use the Meta Pixel to measure ad performance. Subject to Meta's Privacy Policy.
Netlify — for website hosting. Subject to Netlify's Privacy Policy.

Cookies

Our website may use cookies and similar tracking technologies for analytics and ad-measurement purposes. You can control cookies through your browser settings. Disabling cookies will not affect your ability to use our site.

Data Retention

We retain contact and inquiry information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request deletion of your information at any time by contacting us.

Your Rights

Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or delete information we hold about you. To exercise any of these rights, contact us at the email below.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our site after changes constitutes acceptance of the updated policy.

Contact

Questions about this Privacy Policy? Contact us at:

Novora Intelligence LLC
aidan@nuvoraintelligencevercel.app
7901 4th St N, Ste 300, St. Petersburg, FL 33702
+1 636-259-5666